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We show change makers how service design can solve the problems of now and grasp the next opportunities of the future.

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/ Our purpose

Social, environmental and economic changes call for methods that understand people, markets and future challenges. We help you invest in people to find innovative new solutions to the challenges of now and the future.

/ Our offer

Executive education, training and mentoring for change makers

Our executive education programmes will reframe your challenges, develop capabilities and mentor through design and development to delivery. We reenergise, provide new tools and inspire your people to deliver innovation and change.

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We work for leaders and managers of businesses and public services, large and small, start-ups to national bodies to inspire, educate and mentor through positive change. 

/ Challenges we have worked on

Develop an innovation mindset in your internal team / Build a sustainable service offer / Design proactive healthcare / Improve customer satisfaction / Connect with your local community / Design for sustainable fashion / Sustain and inspire your employees / Manage digital transformation / Redesign your start up / Reinvent the high street / Develop your internal communications  / Develop next generation mobility solutions / Move your organisation towards Carbon Zero / Innovate your service offer / Enhance B2B Service Experience  / Enhance collaboration and productivity  / Build a more valuable proposition for your customers / Remove the experience pain points / Stay relevant and differentiated 

 What's your challenge?